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FAQ’s

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How does this work?

It’s simple.  Once you have decided to add our tea party rentals to your special event and ready to proceed,  contact us.  We will then send you the Rental Agreement and instructions for paying your deposit.  Rentals are confirmed once we receive the NON-REFUNDABLE $50 deposit and the signed Rental Agreement.

The balance is due 3 days before your party.  We will take care of delivering your order and collecting the the rentals at the conclusion of your event.  And the best part is, we do the dishes!

What is included in the rental packages?

Visit our Tea Party Collection & Spa Party Collection pages for more information regarding what is included.  You will receive matching cup and saucer with mis-matched plates.

Can I select specific teacup and plate designs from within your collection?

Unfortunately, we do not.  But, you can rest assured that each piece lucky enough to be included in each collection has been hand-picked with careful consideration as to how it fits in with the rest.  And, we will always make every effort to consider any special requests with the utmost care and attention to detail as we curate your order!

Is the china delivered ready to serve food?

Yes, all of our tea setting and delivered clean and food ready. 

How far in advance should I reserve my rental?

Due to the specialized nature of our rentals, we do limit the number of events we serve. We rent on a first come, first serve basis, so please reserve your rental as soon as possible. Our collections book up quickly!

When are the items delivered and picked up?

The scheduled delivery and pick up date and time, will be determined at the time of booking.   The rental period is based on a 36 hour rental  All dishware, drinkware, and flatware must be rinsed or wiped clean (no food debris or beverage residue).

Can I pick up my rental items?

Due to the delicate nature of our tea party items, we do not allow pick up or drop off for our collections.  Our items require more careful transport and we want to ensure the items make it back and forth safely. 

Who will set up the items?

All of our items are Do it Yourself.  This is how we are able to offer such low prices.  All items are carefully packaged and you set up as you wish for your event.  If you need help, let us know and we will assemble your tea table for an additional fee.   

Do I need to wash the china after they’re used?

All we ask is that you scrape the plates to rinse or remove food debris with a cloth before placing them back into the delivery containers.

What if an item gets broken or damaged?

We understand that accidents happen.  A 10% damage waiver is built into each rental order to cover minor damage and expected wear & tear to rentals.  If you or your guests willfully damage a rental through misuse, neglect or to a point where it needs professional repair or replacement, then we will invoice you for the exact cost to repair or replace the rental.

How far do you travel?

We typically serve all of Broward County and North and Central Miami-Dade County.  For all other areas, please contact us.

What is the delivery fee? 

Broward

$25 : Pembroke Pines, Miramar, Davie, Cooper City, SW Ranches, Hollywood, Hallandale Beach

$35 : Weston, Plantation, Sunrise, Ft. Lauderdale area, Dania Beach

$45: Parkland, Coral Springs, Tamarac, Margate, Coconut Creek

$55: Deerfield Beach, Pompano Beach

Miami Dade:

$35 : Miami Lakes, Miami Gardens, Hialeah

$45 : Aventura, Sunny Isles Beach, North Miami Beach, Miami Beach

$55: Key Biscayne, South Miami Beach, Kendall, Doral, Coral Gables, Coconut Grove

How do I secure my order?

Acknowledgement of the Rental agreement is required to secure your tea rental for your specific day and time.  The balance is three (3) days prior to your event.

What is your payment policy?

We use PayPal which accepts Visa, Mastercard, American Express, and Discover, which through our online link you pay directly.  Checks are not accepted.